Last updated: 16 August 2026.
Data Controller
The controller responsible for processing your personal data is Healthy by Ana, sole proprietorship for nutrition consulting and other services, Ostrogovićeva ulica 4, Zagreb. You can contact us at info@healthybyana.com or +385 97 615 0407.
Data We Collect
We collect the data you provide when you contact us, book a consultation, apply for a programme or sign up to receive educational content. This may include your name, email address, telephone number, the content of your message and information relevant to your request.
If you voluntarily share information about your health, we handle it only to the extent necessary to respond to your request or provide the agreed service, and with an appropriate legal basis.
Why We Use Your Data
We use your data to respond to enquiries, arrange consultations, provide the agreed services, communicate about your participation and meet applicable legal obligations. When you separately choose to receive educational or newsletter content, we use your email address for that purpose until you withdraw your consent.
Legal Bases
Depending on the situation, processing is based on taking steps at your request before entering into a contract or performing a contract, compliance with legal obligations, our legitimate interest in responding to enquiries and managing the website, or your consent. You may withdraw consent at any time; this does not affect the lawfulness of processing before withdrawal.
Recipients and Retention
We may use trusted service providers for website hosting, email, appointment scheduling and similar technical services, only where they process data on our instructions and with appropriate safeguards. We retain data only for as long as necessary for the stated purpose and for any statutory retention period.
Your Rights
You may request access to your personal data, correction, deletion, restriction of processing, objection to processing and data portability where applicable. You may also lodge a complaint with the Croatian Personal Data Protection Agency (AZOP). To exercise your rights, contact us using the details above.
Cookies and External Content
This website uses a necessary cookie to remember your cookie preference. Google Maps is treated as external content and is loaded only after you allow it. You can change your choice at any time through the Cookie settings link in the footer.
Security and Updates
We take reasonable technical and organisational measures to protect personal data. This policy may be updated when our processing practices or legal obligations change; the current version is published on this page.