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TERMS AND CONDITIONS

Terms and Conditions

ACCEPTANCE OF TERMS

By using this website and/or purchasing services, you confirm that you are familiar with these terms and conditions and accept them in full.

Upon making payment, it is deemed that you have read, understood and accepted all stated terms, including the payment and non-refund policy.

Services include:

  • online fitness coaching
  • preparation of individualised nutrition plans and training programmes
  • coaching relating to nutrition and lifestyle
  • in-person training

Services do not constitute medical advice, diagnosis or treatment.

IN-PERSON TRAINING AND LIABILITY

In-person training takes place according to a pre-agreed schedule and location.

The Client confirms that:

  • they participate voluntarily
  • they are aware of the physical exertion involved in training
  • they are responsible for their health condition and physical fitness

The Client is required to inform the Trainer about:

  • injuries
  • pain
  • health limitations

The Trainer reserves the right to:

  • adjust, modify or stop training at any time for the Client’s safety
  • refuse to perform certain exercises if they assess that there is a risk of injury

The Trainer is not responsible for injuries resulting from improper exercise performance, undisclosed health conditions or failure to follow instructions.

HEALTH CONDITION AND LIABILITY

The Client confirms that:

  • they have no health limitations that prevent participation in training, or have consulted a doctor
  • they will inform the Trainer of all changes in their health condition

RESPONSIBILITY FOR RESULTS

Results depend on individual factors, consistency and implementation of recommendations.

PRICE AND PAYMENT

All services are paid in advance according to the selected package.
Service is considered active after payment has been made.

REFUND POLICY

All payments are final and non-refundable.

A refund is not possible in the event of:

  • the Client withdrawing
  • the service not being used
  • subjective dissatisfaction

Exceptions are possible only if the Trainer is unable to provide the service.

CANCELLATION AND CHANGES

The Trainer reserves the right to change, adjust or terminate the cooperation if necessary.

The Client may request changes in agreement with the Trainer.

COMMUNICATION

Communication takes place through agreed channels.

Response times may vary, but are generally up to 24-48 hours on working days.

INTELLECTUAL PROPERTY

All materials received by the Client during the cooperation are the property of the Trainer and may not be shared, copied or distributed without permission.

TERMINATION OF COOPERATION

The Trainer reserves the right to unilaterally terminate the cooperation in the event of:

  • failure to follow instructions
  • inappropriate behaviour
  • endangering safety

In such a case, a refund is not obligatory.

DATA PROTECTION

Personal data are used exclusively for the purpose of providing the service and are processed in accordance with applicable data protection regulations.

DISPUTE RESOLUTION

In the event of a dispute, the parties will try to resolve the matter amicably.

If this is not possible, the court with jurisdiction according to the Trainer’s registered seat shall have jurisdiction.

Healthy by Ana

Nutrition coaching, movement and support for women in perimenopause and menopause.

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